GOOD REPAIRS START WITH TRUST

Nothing hidden. Everything explained.

Our MacBook repair process: from the first diagnostic to the final test, you stay in the loop.
No repair starts until you approve the price.

STRAIGHTFORWARD, FROM START TO FINISH

Four steps. One working MacBook.

01

Drop off or arrange pickup

Bring your device in or call to arrange pickup and drop-off throughout Manhattan.

02

A free diagnosis

We find the issue and explain your repair options. Friendly advice, with no diagnostic fee.

03

You approve. We repair.

Get a clear price before any work starts. Our team gets to work on your device.

04

Back to doing your thing

Collect your repaired device or arrange drop-off. Onsite repairs are also available.

OUR PROMISE

A repair you can count on.

30 minute phone repairs. (iPhone and Android) MacBook Repairs: speedy and affordable with free diagnosis. Offering the best prices in Manhattan. Friendliest group of people. Can pick up and drop off device throughout Manhattan.

NO PRESSURE

No fix. No repair fee.

Your bench diagnostic is free. If we cannot complete the approved repair, you do not pay a repair fee. Separate data recovery work is assessed and quoted before you decide.

For mail-in repairs, contact us first for packing and shipping instructions. Shipping arrangements and any associated costs are confirmed separately.

How it works

How Our MacBook Repair Process Works

Our MacBook repair process is built around one idea: you should always know what is happening to your computer and what it will cost. Every job starts with a free diagnosis at our Midtown Manhattan shop at 550 8th Ave, Room 3, or at your location if you book onsite service. We find the cause, explain it in plain language, and give you a price before any work begins. If you decide not to go ahead, you take your MacBook home and pay nothing for the diagnosis.

Keyboard repair in progress, part of our MacBook repair process

The MacBook Repair Process After You Say Yes

Once you approve the price, we repair the device and test it before you collect it. Whether it is a water damage, screen or battery repair, the steps stay the same. Data recovery is assessed and quoted separately, so you can decide before any extra work starts. If you cannot visit us, we offer Manhattan pickup and drop-off, and mail-in repairs can be arranged after you contact us.

How to Prepare for the MacBook Repair Process

If your MacBook still turns on, back up your files before you bring it in. Apple explains the options on its support site. If it was exposed to liquid, shut it down right away and do not charge it.